Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to email@example.com.
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
please allow up to 3 working days to process your order, starting from the order confirmation date. Once your order has been shipped, an email including your tracking number will be sent to you. If you have any questions about your delivery or you need to update your details, please contact us
We sure do! Please visit our shipping page for more info
All of our jewellery pieces are made from Stainless steel and our gold plated options are 18K PVD gold plated stainless steel
Hypoallergenic jewellery means that there is minimal risk of causing an allergic reaction. We cannot guarantee everyone will have the same experience, but we do recommend hypoallergenic jewelry as the best option for those with sensitive skin.
Physical vapor deposition, or PVD, is a process we use for coating our stainless steel jewellery. The technique involves “blasting” the gold onto the base metal at a high temperature. During the process, the material moves from a condensed vapor phase into a thin solid film. PVD coatings over stainless steel are more resistant to corrosion from water and regular wear than gold plating. You can swim, shower and sweat in our jewellery. *Avoid all contact with lotions and perfumes as both will contribute to fading the plating a lot faster.